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Spectrum Enterprise Logo
Spectrum Enterprise

Cerritos, California

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Customer Service Supervisor - Video Repair Call Center
Our call center was ranked #1 in our employee engagement survey in 2020, and we have a career opportunity for an experienced customer service leader. Our focus is continuous improvement and engagement while providing an expert and effortless customer experience to our customers and employees. This is a growth opportunity based in one of Spectrum’s largest call centers, and just a short drive from headquarters. This position is responsible for the coaching and development of a team of call center representatives in a fast-paced, dynamic call center environment. This supervisor is responsible for leading and providing feedback to aid representatives in accomplishing their key measures of success, including all activities that contribute to ensuring customers receive effortless and


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