This position is responsible for driving the digital product development and delivery of customer-facing digital experiences at Spectrum Enterprise. The Digital Product Manager must be able to drive customer facing capabilities to completion through the management of the development backlog, identification and mitigation of risks, and application of creative problem solving. The successful candidate will be adept at supporting agile development teams from within as the Product Owner while also setting expectations about delivery timing and scope externally with stakeholders. The ideal candidate will have demonstrated experience in shipping software, championing process optimizations, and approaching deliveries iteratively.
MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently supports all efforts to simplify and enhance the customer experience.
The Digital Product Manager should be extremely knowledgeable in agile software delivery methods and have a demonstrated understanding of how modern web applications are developed, tested, and deployed. The Digital Product Manager is consistently surveying the team’s approach against best practices to inform adjustments to the team’s continuous improvement process.
This individual should have software product development and/or management experience and have an expert understanding of software delivery best practices.
Create Product related presentations and deliver briefing to leadership team on as needed basis.
Work with other product managers, developers, and testers to deliver tested, working software to customers with consistency.
Interact with Spectrum Enterprise customers to ensure satisfaction with digital experiences.
Work with cross functional teams to ensure customers have a world-class experience with Spectrum Enterprise products.
Work with other product teams to provide guidance on future product enhancements.
REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to read, write, speak and understand English Ability and eagerness to learn from a new environment and make an impact quickly?
Ability to manage and foster change?
Ability to work with large, cross-functional teams in order to achieve business goals and results?
Ability to listen to multiple points of view and synthesize against goals for recommendations
Ability to plan, prioritize and organize effectively and independently?
Ability to handle multiple projects and tasks?
Ability to make decisions and solve problems while working under pressure?
Ability to show judgment and initiative and to accomplish job duties?
Ability to analyze and interpret data and synthesize recommendations?
Ability to communicate with all levels of management and company personnel ?
Ability to communicate orally and in writing in a clear and straightforward manner ?
Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)
Proficient with Word, Excel, PowerPoint ?
Experience with Agile development methodologies and supporting tools (e.g., Jira, Confluence)
Good organizational and office management skills
Excellent cognitive and communication skills?
Excellent analytical skills?
Strong business sense and sense of urgency to achieve business results
Education BA/BS technical degree related to the software or operational/process optimization
Related Work Experience Number of Years Software product management 3-5
Agile delivery methodologies 3-5
PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge Related Work Experience Number of Years Product development and/or management in telecommunications 1-2 WORKING CONDITIONS Office environment
Our organization is one filled with a diverse group of hardworking people. They’re committed to helping us grow, and we’re committed to growing with them. Because making sure everyone reaches their full potential is a key part of our mission.
At Spectrum, employee wellness, comprehensive medical coverage and educational and development opportunities are of the utmost importance.... Employees are also eligible for select complimentary products and services.
We’re proud to join our employees in their career journeys. Our roles are designed to develop people’s skills and keep them moving forward to the next big thing. Whether it’s in the office or off-site, there are plenty of possibilities with a Spectrum career.
Spectrum is committed to improving communities and impacting lives where our customers and employees live, work and play.
Our national philanthropic initiative, Spectrum Housing Assist, partners with nonprofit organizations and engages employees & community volunteers in order to provide critical homes repairs across the United States. We’ve set a goal to improve 25,000 homes by the year 2020. Chart our progress and join us in this exciting journey by visiting our Spectrum Housing Assist website to see how our employees are improving communities and impacting lives.